Thank you for shopping at The Soap Vine. Ensuring the privacy and security of your personal information is very important to us. We provide the highest level of protection when utilizing your personal information.
Personal information you provide to us at checkout (ie: name, address, telephone number, email address, billing address, ship-to address and credit card information). This information may be combined with other identifiable personal information (such as demographic and past purchase information) from our records and other sources. We may use this combined information for future marketing initiatives and to help us improve our website presentation and your overall shopping experience.
The Soap Vine may disclose specific personal information about you if required by law, governmental request, court order if based on our good faith belief, it is necessary to conform or comply with such law, request or court.
Our Email List
We offer those who sign-up for our email list advanced notice of promotions, new products, store events, videos and other Soap Vine news. Email addresses collected at The Soap Vine are only used internally. We respect your privacy rights and will not sell or rent your email address to other companies. If you would like to unsubscribe from our email list please send an email to the contact email listed below. We will remove your name from our email list as soon as possible. Please recognize that you may receive another email before we are able to remove you.
Orders placed on our site are encrypted using SSL technology*, so you can rest assured that your transactions are protected. With SSL implemented on both the client and server, information sent via the Internet can be trusted to arrive privately and unaltered to our server. In order for SSL security to work, you must use an SSL enabled browser. Most browsers, version 3.x and later, support SSL. If you still have any concerns about ordering electronically, feel free to call and place your order over the phone.
Feel free to contact us with any questions about our Privacy & Security Policy.
Shipping: Shipping is defined by US Residents ONLY at this time.
Free Shipping (when offered by coupon or Product Specials) is for US Residents Only. Free Shipping is Standard Mail Only.
Return -In the event that a Soap Vine Customer is not satisfied for any reason they can return the unwanted product within 10 days from receiving their shipment. A restocking fee of 30% will be charged on the return and the remainder of total original cost of item will be mailed by check to the customer.
Exchange Policy- Items cannot be exchanged. The Soap Vine encourages all customers to purchase a product in small quantity first for trial before purchasing larger quantities.
Thank You Soap Vine Customers and We appreciate your business!